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Position: Customer Service Representative- Seasonal Part-Time

Summary: Aids in maintenance of Customer Service Booth/ Center; provides assistance to customers in need.

Duties and Responsibilities:

-Answers telephone and direct caller to appropriate departments. Takes messages when necessary.

-Sells gift cards to customers.

-Rent wheelchairs to customers.

-Pages customers in emergencies.

-Provides information about mall to customers.

-Completes gift card paperwork for review by Marketing Director.

-Reconciles and deposits gift card funds.

-Maintains employment-listing book for mall and its merchants.

 

Supervisory experience: None

 

Education requirements: High School Diploma or GED preferred

 

Experience: One to three months experience working with the public required. Bilingual is a plus.

 

Other Qualities: Must possess ability to effectively communicate with public on regular basis. Pleasant personality. Must be able to use the following types of equipment: gift card machine, switchboard telephone, calculator, two-way radio, PA system, copy machine, fax machine, and credit card machine

 

Work Environment: The work environment characteristics described here are representative of those an employee encounters  while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is equivalent to a busy shopping mall with an active telephone.

 

To apply: fill out application at Customer Service booth located on the Lower Level near Sears

 

Visit the newly remodeled Finish Line located on the Lower Level near Sears! 

Michael Kors is now open on the Upper Level across from Target!

 

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