Open until 8:00 PM
  • Friday, May. 2410:00 AM-9:00 PM
  • Saturday, May. 2510:00 AM-9:00 PM
  • Sunday, May. 2611:00 AM-6:00 PM
  • Monday, May. 2710:00 AM-05:00 PMHolyoke Mall will be open from 10AM to 5PM on May 27 in observance of Memorial Day. Department store, restaurant, and entertainment venue hours may vary.

Regular Hours

  • Monday - Thursday10:00 AM - 8:00 PM
  • Friday - Saturday10:00 AM - 9:00 PM
  • Sunday11:00 AM - 6:00 PM
Holyoke Mall will be OPEN from 10AM to 5PM on May 27 in observance of Memorial Day. Department store, restaurant, and entertainment venue hours may vary.


Hannoush Jewelers – Retail Office Manager – Full-Time

Hannoush Jewelers




Hannoush Jewelers

Holyoke Mall

Retail Office Manager


For over 35 years, Hannoush Jewelers has been named as the largest family-owned jewelry retailer in the United States. We are a company whose philosophy has always been one of family ownership and personal attention to detail. In keeping with our family legacy, we believe that we are only as good as the people who represent us every day. With just over four hundred employees, our company runs and operates in over fifty company-owned and franchised retail locations across the country, primarily in shopping malls and freestanding locatins. Our professionally trained employees and gemologists are readily available and eager to provide expert purchase advice and knowledge about our products and services to each and every customer. We hold our customers and their expectations to the highest degree all while maintaining a family-oriented relationship with them. We take pride in our heirloom quality products that are sure to please and satisfy all customer needs as our main priority is to deliver beautiful, timeless, custom made pieces that will last a lifetime.

The primary function of an Office Manager is to ensure customers are always treated in a cordial, respectful manner, with orders being processed accurately and efficiently. Other duties of the Office Manager include, but are not limited to: maintaining office operations in keeping with Hannoush Jewelers’ requirements,  following and enforcing cash handling procedures, creating and submitting required reports, and partnering with Store Management and Human Resources to ensure proper procedures are followed.

Job Responsibilities
·         Responsible for overall success and operations of the retail office.
·         Manage/monitor incoming and outgoing inventory transfers, repairs and special orders.
·         Handle incoming and outgoing packages practicing proper shipping protocol.
·         Help to create a positive environment that exemplifies the Hannoush way of doing business and fosters creativity, honesty, integrity and outstanding customer service;
·         Guide activities to encourage supporting the Store Manager and the sales team.
·         Ensure Company policies are being followed and adhered to;
·         Maintain sound interpersonal relations with customers and employees;
·         Must apply good human resources practices in assisting the Store Manager and must manage within and adhere to Company policies.

Benefits and Perks

·         National Health, Dental and Vision coverage
·         Life insurance – Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance as well
·         Short- and long-term disability
·         401(k) Profit Sharing Plan
·         Paid Vacation, Sick Days and Holidays
·         Generous Employee Discount
·         The flexibility of working a Retail Schedule (weekends, evenings & holidays)
·         And much more!


Hannoush Jewelers takes pride in being an Equal Employment Opportunity and Affirmative Action employer. All applicants who are qualified will receive consideration for employment despite any personal characteristics or status. We do not discriminate any individuals based upon protected class characteristics such as race, religion, color, national origin, gender, sexual orientation, age, veterinary status or disability.