Description: The Assistant Store Manager – Selling drives sales growth as the leader of the customer experience on the sales floor, and has a primary duty of management, actively directing and managing direct reports. Assistant Store Manager – Selling is also responsible for achieving results through growing and developing the selling team to deliver individual and team success.Key Responsibilities
- Assists the Store Manager in the overall management of the store
- Assumes total store leadership in absence of the Store Manager and is a partner in the strategic planning of short and long term goals
- Leads the sales floor and drives store results through the selling team
- Leads and develops leaders and associates in various roles and levels including managers and associates
- Manages competing priorities and business complexities in our higher volume stores, while delivering a memorable customer experience
- Develops and executes short and long term strategies to drive top line sales
- Role models, coaches and develops best-in-class selling behaviors
- Leads and inspires associates to unlock individual potential for extraordinary selling results
- Accountable for the development of associates’ product knowledge which in turn, enables high performance selling
- Responsible for the talent life cycle of direct reports, including recruitment, hiring, onboarding, training, development, performance management, terminations and succession planning
- Leads direct reports to maintain merchandise presentation standards while selling
All leadership roles at Victoria’s Secret are responsible for:
- Delivering top line sales results and growing the business through business insight to action
- Leading the sales floor while assigned to the role of the Customer Sales Lead (CSL)
- Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our “Best at Bras” culture
- Creating emotionally engaging customer experiences, consistent with the brand vision
- Building customer loyalty through current brand strategies, including credit (US only) and customer relationship marketing
- Building and growing high performing teams
- Leading change through positivity and a growth mindset
- Upholding positive associate relations that lead to engagement in the brand and the team
- Understanding and leveraging visual merchandising filters to create a compelling store environment that grows sales
- Driving operating fundamentals
- Effectively managing and controlling expenses
- Executing store opening and closing procedures
- Creating an awareness of, and building capability in, loss prevention
- Reinforcing store strategy to reduce shrink
- Managing all activities related to providing a safe work environment
- Understanding, demonstrating and enforcing Company values
Qualifications
- Previous experience leading leaders and teams preferred
- Proven ability to lead a pay-for-performance selling team preferred
- Demonstrates ability to improve customer satisfaction and drive customer loyalty
- Proven ability to effectively delegate, follow up and communicate with all levels of the organization
- Demonstrates ability to manage complex and competing priorities through time management and organizational skills
- Demonstrates ability to assess talent, coach, develop and manage performance
- Demonstrates business acumen with strong strategic and analytical skills
- Demonstrates excellent visual merchandising skills
- Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.Category: Store: Management
Apply online: https://lbrands.taleo.net/careersection/1_lb_prof/jobdetail.ftl?lang=en&job=FIE010PM&csNO=10500