Hours

OPEN TODAY 11:00 AM TO 7:00 PM

Regular Hours

  • Monday - Saturday11:00 AM - 7:00 PM
  • Sunday11:00 AM - 6:00 PM

WELCOME TO HOLYOKE MALL

Your Safety is Our Highest Priority

Safety is a shared responsibility. And we must all do our part to stay safe. Please carefully review our Healthy Shopper Guidelines with Center for Disease Control recommendations and requirements for visiting Holyoke Mall.

Together, we can put SAFETY FIRST.

HEALTHY SHOPPER GUIDELINES

What We’re Doing to Keep You Safe

We have the following comprehensive safety and sanitizing measures in place to help protect our shoppers, tenants and employees:

Requirement of Masks

Everyone visiting our center will be required to wear a face mask, in accordance with Massachusetts mandate and CDC guidelines.

Self Screening & Wellness Checks

Prior to visiting the property, guests and employees should perform a self-health wellness check. Any guest or employee with a temperature greater than 100.00°F or who has flu-like symptoms (e.g., cough, body aches) will not be permitted to visit the property. In addition, all Pyramid employees will be required to undertake a COVID-19 daily wellness self-checklist before reporting for work.

Social Distancing Prompts

Please remember to do your part and stay 6-feet apart! Visual reminders have been placed around our centers, along with one-way directional signage to avoid congestion.

Enhanced Cleaning and Sanitizing

We have enhanced our cleaning and sanitizing of the common areas and numerous touch points, restrooms, seating areas, and food court. This includes using CDC-recommended disinfectants designated as effective against SARS-CoV-2 virus in accordance with or exceeding CDC sanitation guidelines.

Proactive Touchless Disinfecting

Our cleaning team will be utilizing new electrostatic sprayers, leveraging the same technology used to clean hospital rooms, using an approved disinfectant recommended by the CDC for use on the following locations:

  • •  Entry touch points; door handle, ADA operating buttons, panic bars, etc.
  • •  Restrooms
  • •  Escalator handrails, elevator (passenger & freight)
  • •  All handrails
  • •  All soft seating, benches and tables in common areas
  • •  Food court tables and chairs
  • •  Mall offices, conference rooms and break rooms
Hand Sanitizer Stations

Hand sanitizing stations are available at:

  • •  Digital directories throughout the property
  • •  Food court areas
  • •  Elevators and escalators
  • •  Throughout the common area
Curbside Pickup

Please take advantage of our additional parking spaces at various center entrances designated for curbside pickup from your favorite brands.

We Need Your Help: Tips to Shop Safe