OPEN TODAY 10:00 AM TO 8:00 PM

Regular Hours

  • Monday - Thursday10:00 AM - 8:00 PM
  • Friday - Saturday10:00 AM - 9:00 PM
  • Sunday11:00 AM - 6:00 PM


Your Safety is Our Highest Priority

The safety of our guests, tenants and shoppers remains our highest priority. We have carefully and meticulously created a comprehensive set of safety and sanitizing protocols that help us accomplish this.

Together, we can put SAFETY FIRST.


What We’re Doing to Keep You Safe

We have the following comprehensive safety and sanitizing measures in place to help protect our shoppers, tenants and employees:

Wearing of Masks

Beginning Wednesday, March 2nd, Holyoke Mall shoppers will no longer be required to wear a mask. Guests are reminded that individual venue rules may differ (some businesses may still require masks for everyone).

Self Screening & Wellness Checks

Prior to visiting the property, guests and employees should perform a self-health wellness check. Any guest or employee with a temperature greater than 100.00°F or who has flu-like symptoms (e.g., cough, body aches) will not be permitted to visit the property. In addition, all Pyramid employees will be required to undertake a COVID-19 daily wellness self-checklist before reporting for work.

Social Distancing Prompts

Please remember to do your part and stay 6-feet apart!

Enhanced Cleaning and Sanitizing

We have enhanced our cleaning and sanitizing of the common areas and numerous touch points, restrooms, seating areas, and food court. This includes using CDC-recommended disinfectants designated as effective against SARS-CoV-2 virus in accordance with or exceeding CDC sanitation guidelines.

Proactive Touchless Disinfecting

Our cleaning team will be utilizing new electrostatic sprayers, leveraging the same technology used to clean hospital rooms, using an approved disinfectant recommended by the CDC for use on the following locations:

  • •  Entry touch points; door handle, ADA operating buttons, panic bars, etc.
  • •  Restrooms
  • •  Escalator handrails, elevator (passenger & freight)
  • •  All handrails
  • •  All soft seating, benches and tables in common areas
  • •  Food court tables and chairs
  • •  Mall offices, conference rooms and break rooms
Hand Sanitizer Stations

Hand sanitizing stations are available at:

  • •  Digital directories throughout the property
  • •  Food court areas
  • •  Throughout the common area
Curbside Pickup

Please take advantage of our additional parking spaces at various center entrances designated for curbside pickup from your favorite brands.